Delivery and payment are different events
With cash on delivery, the buyer pays on receipt rather than in advance; Shopify describes this payment model. Accepted payment methods vary by operation. To control collections, separately record whether the order was delivered, the amount due, the amount received and the payment method. A completed delivery does not by itself establish that the funds have been reconciled.
Reference: Shopify — Cash on delivery ↗
Create a chain of transactions
Use an order identifier and link each event: recipient payment, driver handover and settlement to the merchant. Keep the date, responsible person and supporting record. Do not overwrite an amount to force the cash balance to match; document adjustments and their reasons. Distinguish cash from electronic payments so a bank transfer is not also expected inside the driver’s cash envelope.
An illustrative daily close
In one currency, five delivered orders total 500,000 due. Records show 400,000 in cash and 100,000 in verified transfers, matching the expected collection. If the driver hands over 380,000 in cash, 20,000 remains unexplained. The transfer does not offset that difference because it already has its own record. This example illustrates operational reconciliation, not tax accounting.
Keep collections separate from earnings
Merchandise funds and driver earnings are different concepts. Record deductions or offsets explicitly, under the agreed terms and with review by the responsible person. At close, show collected, handed-over, outstanding and settled amounts by merchant. This separation helps answer questions without reconstructing the entire day from scattered messages and photographs.
What to check in a demo
Bring three scenarios: full collection, mixed payment and a driver handover difference. Follow each through closure and check who can correct a transaction. LogiXY presents collections control as part of a connected operation; confirm your required workflow with the team. The goal is for every difference to have an explanation and an owner before it becomes a dispute with your customer.
